Privacy Policy

 Privacy Policy

OnFrequncy Club

Effective Date: February 17, 2026
Last Updated: February 17, 2026

Privacy Policy Notice

A Privacy Policy describes how a business collects, uses, processes, stores, and shares the personal information of website visitors and customers. It helps build trust and supports compliance with applicable privacy and data protection laws.

You are solely responsible for ensuring that this Privacy Policy complies with all laws and regulations applicable to your business and customers.

1. Introduction

This Privacy Policy explains how OnFrequncy Club (“we”, “us”, “our”) collects, uses, processes, stores, and discloses personal information when you visit onfrequncyclub.com (the “Site”), purchase our products, or otherwise interact with us.

We operate a worldwide e-commerce website selling physical wellness and fitness products, including grip socks, red light therapy gym sets, and related wellness items.

2. Personal Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Account login information (if applicable)
• Communications with customer support

We do not store full payment card numbers.

2.2 Information Collected Automatically

When you access or use the Site, we automatically collect certain information, including:

• IP address
• Device identifiers
• Browser type and operating system
• Pages viewed and interaction data
• Referring and exit URLs
• Date and time of access

This information is collected using cookies, pixels, and similar tracking technologies.

2.3 Information from Third Parties

We may receive personal information from third parties, including:

• Payment processors
• Website hosting and commerce platforms
• Shipping and fulfillment partners
• Analytics and advertising providers
• 
  

3. How We Use Personal Information

We use personal information to:

• Process and fulfill orders
• Deliver products and services
• Process payments and prevent fraud
• Communicate about orders, updates, and customer support requests
• Personalize user experience
• Send marketing communications where permitted by law
• Analyze website performance and usage
• Comply with legal and regulatory obligations
• 
  

4. Payment Processing

Payments made through the Site are processed by third-party payment processors.

At this time, we use GoDaddy Payments to process transactions. Payment information is submitted directly to GoDaddy Payments and is handled in accordance with their privacy and security practices.

We do not receive or store full credit or debit card numbers.

In the future, we may also use additional payment processors, such as Stripe, to process payments. If we change or add payment providers, this Privacy Policy will be updated accordingly.

5. Legal Bases for Processing (EU and UK)

Where required under applicable law, we process personal information based on:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent, where required

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Understand how users interact with the Site
• Improve marketing effectiveness
• Personalize content and advertisements

You may manage cookies through your browser settings. Disabling cookies may affect Site functionality.

7. Sharing and Disclosure of Personal Information

We may share personal information with:

• Payment processors, including GoDaddy Payments
• Website hosting and commerce service providers
• Shipping and logistics partners
• Analytics and marketing providers
• Professional advisors (legal, accounting, compliance)
• Government authorities or regulators when required by law
• Parties involved in a business transaction, such as a merger or acquisition

We do not sell personal information.

8. International Data Transfers

Because we operate globally, personal information may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable laws.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

10. Security Measures

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent
• Request data portability
• Opt out of marketing communications

Requests can be made using the contact details below.

12. Children’s Privacy

The Site is not intended for children under the age of 13, or under 16 where required by law. We do not knowingly collect personal information from children.

13. Third Party Links

The Site may contain links to third party websites. We are not responsible for their privacy practices.

14. Jurisdiction Specific Disclosures

14.1 Canada (PIPEDA)

We comply with Canada’s Personal Information Protection and Electronic Documents Act. You may request access to or correction of your personal information by contacting us.

14.2 United States (CCPA and CPRA)

California residents may have the right to know, delete, or correct personal information collected about them, and to opt out of certain data sharing. We do not sell personal information.

14.3 European Union and United Kingdom (GDPR and UK GDPR)

EU and UK residents may exercise rights including access, rectification, erasure, restriction, objection, and data portability, subject to applicable law.

14.4 Rest of World

We apply privacy practices designed to meet generally accepted international data protection standards.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the updated date at the top of this page.

16. Contact Information

If you have questions or requests regarding this Privacy Policy or your personal information:

Business Name: OnFrequncy Club
Website: onfrequncyclub.com
Email: Zara@theofclub.com
Address: Ottawa, Canada